Terms & Conditions
By placing an order and confirming payment on the website of PSR Trading Ltd trading as Trident Pets and Aquatics, you are entering into a legally binding contract in accordance with the following terms and conditions of sale.
Disclaimers
By providing my phone number to TruckOps LLC, I agree and acknowledge that TruckOps LLC may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please visit (PRIVACY POLICY)
Prices
The price of the goods shall be the price listed on our website on the date of your order, inclusive of any VAT. All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full, including delivery charges. All prices may vary.
Whilst PSR Trading Ltd trading as Trident Pets and Aquatics will try to ensure that prices on the website are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order. The price of all goods and services advertised are inclusive of any applicable taxes including VAT.
Availability
All goods and services are subject to availability. If for any reason an item is out of stock, then we will only ship the available goods. We do not operate a back-order system, therefore the balance of your order will automatically be cancelled. We will not supply substitute products without contacting you first.
Any goods, services, or information displayed on this website should not be regarded as an offer, invitation, solicitation, advice, or recommendation to buy a product or service on the website.
No warranties or representations are made about any goods other than as expressly contained in this website. To the extent permissible by law all implied terms, whether by statute or otherwise, are excluded.
Ordering
We will treat each order for goods, which is confirmed when you click the ‘Send Order’ button on the Checkout screen, as an offer by you to purchase the goods and services subject to these terms and conditions. We shall supply you, subject to availability, with the quantity and specification of goods set out in your order. Any email or other electronic acknowledgement by us of receipt of an order placed by you does not constitute legal acceptance by PSR Trading Ltd trading as Trident Pets and Aquatics of your order. Acceptance of your order and the completion of the contract between you and PSR Trading Ltd trading as Trident Pets and Aquatics, will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
If you have any problems when attempting to order online, technical or otherwise, email us at customerservice@tridentpetsandaquatics.com.
Payment
Payment may be made by any of the methods indicated on the website. Goods will not be shipped unless payment is received in full. Your card details are passed to WorldPay Payment Interface for processing.
Delivery
Delivery shall be made at the address specified by you at the time of ordering. We will make every effort to deliver within the times specified, but delivery times quoted are approximate only and we cannot be held responsible for any inconvenience arising from failure to provide the advertised service because of factors which could reasonably be considered to be outside our control. We strongly advise that if the goods are required for a specific date they are ordered in advance to avoid any disappointment. Risk of damage or loss of the goods shall pass to you at the time of delivery to the specified delivery address.
Right to cancel
Under the Distance Selling Regulations, you have the right to cancel your order for any item purchased on this website for a full refund. Cancellations may only be made prior to despatch of the goods. To cancel your order, email us at customerservice@tridentpetsandaquatics.com.
Cancellation & returns policy
Returns Policy for faulty goods
If the goods are faulty, incorrect, or damaged on delivery, we will offer an exchange or refund as appropriate.
Method of Returning Goods
For goods that are delivered to you via Royal Mail service, please return goods to the address specified on your delivery note. We recommend that you obtain a certificate of posting for your records. Please pack the delivery note with the goods to be returned.
Please note: A refund of the initial and return delivery charge will only be given in the instance of incorrect, damaged, or faulty goods.
Packaging – please ensure that the goods are suitably packaged to prevent damage in transit.
When returning goods please state the reason for return on the delivery note and whether a refund or replacement is requested. Please pack the delivery note with the item to be returned.
Limit of Liability
PSR Trading Ltd trading as Trident Pets and Aquatics liability for any injury, damage, or loss, in particular consequential loss, arising from the use of any goods purchased via this website, or from the transaction itself, are hereby excluded. Any injury, damage, or loss arising directly from the negligence of PSR Trading Ltd trading as Trident Pets and Aquatics or any of its agents will be limited to a refund of the value of the goods purchased together with any delivery charges paid.
Damaged or Defective Goods
If, in the unlikely event, your goods arrive in a damaged condition or are defective, you must inform us within 48 hours stating the invoice number and the nature of the defect or shortage. Failure to do so will deem that you have accepted the goods.
Confidentiality
Whilst all reasonable care is taken to protect the confidentiality of your credit card details and personal information, PSR Trading Ltd trading as Trident Pets and Aquatics cannot be liable if, through no fault of its own, these details are intercepted by and used by third parties.
Law & Jurisdiction
These terms shall be governed by and construed in accordance with UK law. PSR Trading Ltd trading as Trident Pets and Aquatics is a company registered in England and Wales under number 2855837 whose registered office is Pedigree House, Ambleside, Gamston, Nottingham, NG2 5NQ. VAT registration number 10987262.
Terms Of Use
Access to and use of this site (tridentpetsandaquatics.com) is provided by PSR Trading Ltd trading as Trident Pets and Aquatics subject to the following terms:
By using tridentpetsandaquatics.com you agree to be legally bound by these terms, which shall take effect immediately on your first use of tridentpetsandaquatics.com. If you do not agree to be legally bound by all the following terms, please do not access and/or use tridentpetsandaquatics.com.
PSR Trading Ltd trading as Trident Pets and Aquatics may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by PSR Trading Ltd trading as Trident Pets and Aquatics. Your continued use of tridentpetsandaquatics.com after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
Usage
You may not copy, reproduce, republish, download, make available to the public, or otherwise use tridentpetsandaquatics.com content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any tridentpetsandaquatics.com content except for your own personal, non-commercial use. Any other use of tridentpetsandaquatics.com content requires the prior written permission of PSR Trading Ltd trading as Trident Pets and Aquatics.
You agree to use tridentpetsandaquatics.com only for lawful purposes, and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of tridentpetsandaquatics.com.
Disclaimers and limitation of liability
tridentpetsandaquatics.com content, including the information, images, pictures, logos, and icons regarding or relating to PSR Trading Ltd trading as Trident Pets and Aquatics, its products and services (or to third-party products and services), is provided “as is” and on an “as available” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
Nothing in these terms and conditions will reduce your statutory rights relating to faulty or misdescribed goods.
Under no circumstances will PSR Trading Ltd trading as Trident Pets and Aquatics be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known, or otherwise):
- loss of data
- loss of revenue or anticipated profits
- loss of business
- loss of opportunity
- loss of goodwill or injury to reputation
- losses suffered by third parties
- any indirect, consequential, special or exemplary damages arising from the use of tridentpetsandaquatics.com regardless of the form of action.
PSR Trading Ltd trading as Trident Pets and Aquatics do not warrant that functions contained in tridentpetsandaquatics.com content will be uninterrupted or error-free, that defects will be corrected, or that tridentpetsandaquatics.com or the server that makes it available are free of viruses or bugs.
Intellectual Property
The images and logos identifying PSR Trading Ltd trading as Trident Pets and Aquatics or third parties and their products and services are subject to copyright, design rights, and trademarks of PSR Trading Ltd trading as Trident Pets and Aquatics and/or third parties. Nothing contained in these terms shall be construed as conferring by implication or otherwise any licence or right to use any trademark, patent, design right, or copyright of PSR Trading Ltd trading as Trident Pets and Aquatics
or any other third party.
Contributions to tridentpetsandaquatics.com
Where you are
invited to submit any contribution to tridentpetsandaquatics.com (including any text, photographs, graphics, video, or audio) you agree, by submitting your contribution, to grant PSR Trading Ltd trading as Trident Pets and Aquatics a perpetual, royalty-free, non-exclusive, sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in PSR Trading Ltd trading as Trident Pets and Aquatics’ Privacy Policy. If you do not want to grant to PSR Trading Ltd trading as Trident Pets and Aquatics the rights set out above, please do not submit your contribution to tridentpetsandaquatics.com.
Further to the above, by submitting your contribution to tridentpetsandaquatics.com, you:
- Warrant that your contribution:
- is your own original work and that you have the right to make it available to PSR Trading Ltd trading as Trident Pets and Aquatics for all the purposes specified above;
- is not defamatory; and
- does not infringe any law; and
- Indemnify PSR Trading Ltd trading as Trident Pets and Aquatics against all legal fees, damages, and other expenses that may be incurred by PSR Trading Ltd trading as Trident Pets and Aquatics as a result of your breach of the above warranty; and
- Waive any moral rights in your contribution for the purposes of its submission to and publication on tridentpetsandaquatics.com and the purposes specified above.
General
If there is any conflict between these terms and specific terms appearing elsewhere on tridentpetsandaquatics.com (including local house rules) then the latter shall prevail.
If any of these terms are determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these